SASSA Grants Administrator (X3 Posts)
Department: South African Social Security Agency (SASSA)
Positions: Level 05 – Grants Administrator
Salary: R228,321 – R268,950 per annum (excluding benefits)
Locations:
- Stutterheim (Ref No: SAS 31/2025)
- East London (KWT) (Ref No: SAS 32/2025)
- Qumbu (Ref No: SAS 33/2025)
Closing Date: 15 December 2025
About SASSA
The South African Social Security Agency (SASSA) is a key government entity responsible for administering social grants to millions of South Africans. These grants include Child Support, Disability, Older Persons, Foster Child, and Care Dependency grants. SASSA’s mission is to reduce poverty and provide financial assistance to vulnerable individuals, ensuring dignity and social protection for all.
As a Grants Administrator, you will be the face of SASSA at service points, assisting applicants, processing grant applications, and ensuring compliance with legislation. This is a meaningful role that directly impacts communities and offers job security, government benefits, and career growth.
Quick Overview
| Opportunity | SASSA Grants Administrator (X3 Posts) |
|---|---|
| Department | South African Social Security Agency |
| Salary | R228,321 – R268,950 per annum |
| Locations | Stutterheim / East London (KWT) / Qumbu |
| Minimum Qualification | NQF Level 6 in Public/Admin/Social/Economic fields |
| Closing Date | 15 December 2025 |
Role Purpose
The Grants Administrator ensures accurate and efficient processing of social grant applications, provides frontline customer service, and upholds Batho Pele principles in delivering quality public service.
Key Responsibilities
- Assist Applicants: Guide community members through grant application processes, verify documents, and explain eligibility requirements.
- Capture & Screen Applications: Enter applicant data into SASSA systems and ensure completeness before processing.
- Administer Medical Bookings: Schedule medical assessments for disability-related grants.
- Provide Off-Site Services: Participate in outreach programs to serve rural communities.
- Document Management: Scan, batch, and organize grant files for secure record-keeping.
- Customer Care: Handle queries professionally and maintain confidentiality of sensitive information.
Minimum Requirements
- Qualification:
- NQF Level 6 (Diploma or Advanced Certificate) in one of the following fields:
- Public Administration
- Business Administration
- Economics
- Development Studies
- Finance / Accounting / Commerce
- Information Technology
- Law
- Social Sciences / Social Security
- NQF Level 6 (Diploma or Advanced Certificate) in one of the following fields:
- Computer Literacy: Basic proficiency in MS Office and data capturing systems.
- Knowledge of Legislation:
- Social Assistance Act
- SASSA Act
- Batho Pele Principles
Skills & Attributes
- Strong communication and interpersonal skills
- Customer service orientation
- Accuracy and attention to detail
- Ability to work with sensitive information
- Patience and empathy when dealing with vulnerable individuals
Salary & Benefits
- Salary Level 05: R228,321 – R268,950 per annum
- Benefits Include:
- Pension fund
- Medical aid (optional)
- Leave benefits
- Job security and career development opportunities
Application Process
Applicants must submit:
- New Z83 Application Form (Download from DPSA website)
- Comprehensive CV with updated contact details
- Certified copy of highest qualification
- Quote the correct reference number for the location you are applying for
Important: Submit one application per post. Do NOT apply for multiple posts in one submission.
Submission Details
- Postal Address:
Attention: Human Capital Management
Private Bag X9001
Chiselhurst
East London
5201 - Hand Delivery:
BKB Building
Corner Fitzpatrick & Merino Road
Quigney, East London - Nearest SASSA Office in Eastern Cape
(No email submissions accepted.)
Enquiries
- Ms Z. Kumbula: 043 707 6390
- Ms T. Mdaka-Booi: 043 707 6425
- Ms P. Ndengane: 043 707 6421
Tips to Stand Out
Submit your application before the closing date to avoid disqualification.
Ensure your CV highlights relevant skills like customer service and computer literacy.
Familiarize yourself with SASSA legislation and Batho Pele principles.
Double-check that your application includes the correct reference number and all required documents.
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