Location: Sandton, South Africa
Job Type Classification: Permanent
Closing Date: 22 February 2024
Salary: market related
Responsibilities:
- Execute administrative tasks, such as submitting new claims and loading and authorizing payments.
- Review and confirm any recent claims together with any supporting documents.
- Modify claims to make sure the merits match the coverage provided by the Sasria policy.
- Verify that the computations are accurate and that the relevant documentation proving the quantum have been received.
- Maintain the document diary on the IMS system.
- Update the reserve in accordance with the reserving policy and maintain an ongoing record of the outstanding proof of quantum.
- uses sound judgment and decision-making to assess the exposure of the claim, choose the best course of action, and settle the claim within the allocated authority.
- Within the scope of your authority, approve claims after confirming the accuracy of all the documentation and its compliance with the policy.
- Bring up difficult and divisive allegations with the supervisor.
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- Approve claims within delegated authority after verification of all documents and validation thereof under the policy cover.
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- Escalate complex and contentious claims to Supervisor.
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- Manage and ensure that all other external resources and handle the claim within the required procedures and Sasria philosophy.
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- Update notes on the system regularly to ensure notes reflect latest status of claim.
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- Inform underwriting department of gaps in cover, omitted documents as well as losses/ gains on premium.
- Handle all customer enquiries and queries promptly and in-line with policy.
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Requirements:
- No experience is necessary;
- Grade 12 or Matric is required.
How to Apply?
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X5 Sasria: Learnership Opportunities 2024