Administration Clerk
Location: Randfontein
Job Type Classification: Permanent
Closing Date: None
Salary: market related
About RCL FOODS
At RCL FOODS, we don’t just fill roles — we grow people, communities, and possibilities. We believe in thinking differently, working smart, and acting collectively to achieve our purpose: “Grow What Matters.”
As a proud South African company, RCL FOODS is committed to creating a workplace where passion meets purpose, where diverse talent thrives, and where innovation fuels our everyday work. If you are looking to be part of a values-driven, dynamic team, then we want to hear from you.
Purpose of the Role
We are currently searching for a proactive, detail-oriented, and customer-focused Administration Clerk to join our Security Department within the Grocery Division. This role is based in Randfontein and is key to supporting the front-line operations at our facility. The successful candidate will ensure the smooth and professional administration of access control, order documentation, and reception services — all while maintaining high standards of service delivery and data accuracy.
Minimum Requirements
To qualify for this position, you must meet the following criteria:
- Education:
- Matric / National Senior Certificate (Grade 12) – Essential
- Experience:
- At least 2 years’ experience in a customer-facing or visitor-facing role
- Minimum 2 years’ experience in order administration or a similar administrative role
- Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with administrative systems; experience with Agrigrain is advantageous
- Strong telephone and communication etiquette
- Multilingual communication ability (at least two languages preferred)
- Competencies:
- Excellent organizational and multitasking skills
- Ability to remain calm and professional under pressure
- High attention to detail and accuracy
- Friendly, courteous, and approachable demeanor
Key Duties & Responsibilities
Your responsibilities in this role will include, but are not limited to:
📌 Reception & Visitor Management
- Greet and assist all visitors, drivers, and clients in a professional and welcoming manner
- Handle all incoming telephone calls, directing them appropriately and courteously
- Manage front desk operations to ensure a seamless experience for all site visitors
📌 Access Control
- Process and issue daily access permissions for visitors and drivers accurately
- Maintain control of access points and manage visitor entries in compliance with internal procedures
- Monitor and administer parcel deliveries and donations with appropriate documentation
- Ensure that all access documentation is completed and filed correctly
📌 Order & Record Administration
- Process orders and access-related requests with attention to detail
- Administer and update records using the Agrigrain system
- Monitor order status and promptly report any variances or discrepancies
- Archive access and order documents according to company standards
📌 Operational & Client Support
- Provide timely and effective administrative support to the Risk Control Officer and other security personnel
- Assess client concerns or issues at the reception area and escalate appropriately to relevant personnel
- Maintain a calm, confident, and efficient presence in handling urgent or unexpected situations
- Contribute to a safe and secure facility by supporting compliance and access protocols
Why Join RCL FOODS?
- Be part of a values-driven company with a strong commitment to people development
- Join a diverse and inclusive team environment
- Work in a stable and supportive workplace
- Play a key role in ensuring operational efficiency at one of South Africa’s top food brands
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