Administrator Assistant
Location: Cape Town, Western Cape
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
About iStore
iStore is the home of everything Apple and Africa’s largest Apple Premium Reseller, with a retail footprint spanning more than 30 physical stores and a strong online presence. We are more than just a retail business—we are Apple experts and trusted partners who deliver solutions across consumer, business, and education sectors.
From Apple Authorised Repairs to personalised training, business solutions, and technical support, iStore is a hub for innovation and service excellence. Our mission is simple: to empower our customers to live, work, and create with Apple technology.
Joining iStore means becoming part of a high-performance culture, where innovation meets customer obsession and people are given opportunities to thrive.
Position: Admin Assistant
As an Admin Assistant at iStore, you will play a critical role in supporting the Admin/Operations Manager. Your focus will be on stock control, asset management, compliance, and risk minimisation.
This position requires a meticulous, organised, and reliable individual who can thrive in a fast-paced retail environment. You will be responsible for ensuring that iStore policies, processes, and SOPs (Standard Operating Procedures) are consistently followed, providing a backbone of administrative efficiency to the store’s operations.
Key Responsibilities
In this role, you will:
Stock Control & Asset Management
- Support the Admin/Operations Manager with daily stock control functions.
- Maintain accurate stock records, track discrepancies, and resolve stock variances.
- Assist with stock takes, audits, and reporting to ensure full compliance with company requirements.
- Oversee asset management, including allocation, usage, and safeguarding of store resources.
- Ensure proper systems are followed for receiving, dispatching, and storing stock.
Compliance & Risk Management
- Support the implementation and monitoring of iStore policies and standard operating procedures.
- Ensure adherence to security and loss prevention measures.
- Report and escalate potential risks, fraud, or compliance breaches to management.
- Assist with operational checks and ensure adherence to all governance frameworks.
Administrative & Operational Support
- Maintain accurate filing systems, reports, and store records.
- Process invoices, payments, and other admin-related documentation.
- Assist with reconciliations and reporting to head office where required.
- Provide daily admin support to store management teams to ensure smooth operations.
- Contribute to the efficient flow of communication between operations, sales, and customer support functions.
Team Support & Collaboration
- Work closely with the Admin/Operations Manager to ensure effective execution of all store processes.
- Support colleagues by ensuring the timely completion of admin-related tasks.
- Provide operational assistance during peak trading hours and special promotions.
- Build strong working relationships with staff across different departments to enable seamless teamwork.
Minimum Requirements
To qualify for this role, candidates should have:
- A Completed Matric (Grade 12).
- 1+ years’ admin experience in a retail environment or a degree.
- OR 2+ years’ admin experience in a different industry.
- A Tertiary Qualification (Business Administration, Retail Management, or related field) would be advantageous.
- Basic to intermediate proficiency in MS Office (Excel, Word, Outlook).
- Familiarity with retail stock systems or ERP platforms will be an added advantage.
Key Competencies & Attributes
The right candidate is someone who demonstrates:
Tenacity & Drive for Results
- Displays enthusiasm, urgency, and perseverance in completing tasks.
- Strives for excellence and remains solution-focused when facing challenges.
Situational Awareness & Judgment
- Understands the dynamics of a retail environment and adapts quickly to changing priorities.
- Demonstrates maturity in decision-making and takes timely action.
Organisation & Planning
- Able to structure, prioritise, and manage multiple tasks effectively.
- Keeps accurate records and ensures deadlines are consistently met.
- Helps align store operations with wider organisational goals.
Effective Communication
- Communicates clearly and professionally with different audiences.
- Uses various tools and formats (verbal, written, and digital) to share information.
- Listens actively and ensures mutual understanding when interacting with colleagues.
Attention to Detail
- Maintains high standards of accuracy when handling stock, financial documents, and records.
- Identifies discrepancies early and resolves them proactively.
Why Join iStore?
- Be part of Africa’s largest Apple Premium Reseller. Work with cutting-edge technology and contribute to delivering exceptional customer experiences.
- Career growth opportunities. Gain valuable retail operations and admin experience that can open doors across the business.
- Innovative environment. Work in a dynamic, tech-savvy setting where your input is valued.
- People-first culture. iStore is not just about products—it’s about people. You will be part of a collaborative, supportive team where your contribution matters.
- Continuous learning. With access to Apple training and in-house development opportunities, you’ll always be growing.
Application Process
If you are detail-oriented, reliable, and passionate about working in a tech-driven retail environment, we’d love to hear from you.
Apply today and join the team that powers Africa’s Apple experience.
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