BREAKDOWN CREW X7
Location: Metrobus – Various Depots
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Overview
Johannesburg is a city that thrives on movement – and at the centre of its public transport system is Metrobus, connecting thousands of commuters daily across the metro. Ensuring this network runs efficiently and safely is a dedicated team of professionals, including the Breakdown Crew, who respond to on-road incidents and keep buses operational.
Joburg Metrobus is inviting applications for seven Breakdown Crew vacancies. This role is ideal for individuals who are technically skilled, dependable, and eager to work in a fast-paced, service-oriented environment. As a Breakdown Crew member, you will play a critical role in maintaining service continuity, reducing downtime, and ensuring commuter safety across the city.
Position Details
- Position Title: Breakdown Crew
- Number of Posts: 7
- Department: IBO
- Location: Metrobus – Various Depots across Johannesburg
- Grade: B3
- Type of Employment: Permanent (subject to performance and operational needs)
- Closing Date: 01 September 2025
Purpose of the Role
The Breakdown Crew ensures the safe recovery and transportation of out-of-service Metrobus vehicles to designated depots or mechanical workshops. Members of this team respond rapidly to roadside breakdowns, carry out basic repairs on-site, and support towing and recovery operations to minimise disruption to bus services.
Key Responsibilities
Breakdown and Towing Services
- Respond promptly to calls for roadside assistance, accurately identifying the nature and location of breakdowns.
- Diagnose problems and carry out minor on-site repairs, including:
- Reconnecting loose parts or wires.
- Jump-starting dead batteries.
- Inflating or changing tyres.
- Replacing basic components such as spark plugs.
- Safely strap, connect, and tow buses to depots or repair facilities using specialised tow trucks and equipment.
- Ensure compliance with all road safety regulations and company policies while towing.
- Dismantle or salvage bus components as required, using hand tools to remove or cut damaged parts.
Operational Support and Communication
- Provide regular updates to dispatch and maintenance teams regarding incident status and estimated arrival times.
- Complete accurate records of breakdowns, repairs, and towing activities, updating files and logs as required.
- Support maintenance teams by reporting recurring faults and recommending improvements to reduce breakdown incidents.
Equipment and Vehicle Care
- Maintain tow trucks and recovery tools in good working condition, conducting regular checks and reporting defects promptly.
- Ensure all towing and safety equipment is clean, secure, and available for use at all times.
Minimum Requirements
Applicants must meet the following to be considered:
- Education: Matric / Grade 12 Certificate or equivalent (NQF Level 4).
- Driver’s Licence: Valid Code C, EC1 (04), or EC licence.
- Experience: Minimum 3 years of relevant functional experience, including at least 6 months working with breakdown tools and towing equipment.
- Health: Physically fit to manage vehicle recovery tasks.
- Clean Record: No criminal record.
Knowledge and Skills
- Proficiency in operating and maintaining breakdown and towing equipment.
- Basic mechanical knowledge and ability to perform minor repairs.
- Good problem-solving skills, with the ability to assess situations quickly and act decisively.
- Strong communication and customer service abilities to engage with supervisors, colleagues, and sometimes passengers.
- Time management and ability to work under pressure, including after-hours or on weekends when required.
Personal Attributes
The ideal candidate will demonstrate:
- Reliability and accountability in handling vehicles and equipment.
- Attention to detail and commitment to safety.
- Adaptability, with the ability to work in varied weather and road conditions.
- Teamwork and service orientation, supporting colleagues to achieve operational goals.
- Calmness under pressure, especially when dealing with emergency situations or traffic risks.
Why Join the Metrobus Breakdown Crew?
- Competitive Package: Market-related salary (Grade B3) with overtime and standby allowances.
- Skills Development: Exposure to advanced fleet management and recovery techniques.
- Community Impact: Play a key role in ensuring Johannesburg’s commuters reach their destinations safely.
- Stability: Employment within a respected public transport entity backed by the City of Johannesburg.
Application Process
Candidates should submit:
- A detailed CV.
- Certified copies of relevant qualifications and licences.
- Contactable references.
Applications must be submitted online via the Metrobus recruitment portal. For any queries, contact Briggett Mavuso at 011 403 4800 / Cell 083 702 4251.
Final Note
The Breakdown Crew is often the unsung hero of Johannesburg’s transport system. By ensuring the swift recovery and safe transport of out-of-service buses, this team keeps the city moving and protects the safety of thousands of daily commuters. If you have the technical ability, the drive, and the passion for public service, this role offers a chance to grow, learn, and contribute to one of the city’s most vital services.
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